For those outside the community, this event usually passes by without much note.
This year, however (and not surprisingly), the event has gained greater exposure. The theme, ‘Celebrating FM: standing tall beyond the pandemic,’ recognises the critical, and very visible, role FM plays in the built environment. As the return to the workplace fast approaches, businesses everywhere are considering how to safely manage their future work environments.
The efforts to keep buildings cleaned, sanitised, maintained, secured, and legally compliant has led to FM staff being officially recognised as ‘key workers’ by the users of those buildings and the public at large. But for those of us working inside the FM bubble, we already recognised the role these staff performed as being ‘key’ to what we do.
The largely unseen army of back-office staff, managers, technicians, engineers, chefs, porters, cleaners, and security guards, working unsociable hours, usually in unseen locations, has always been the lifeblood of every shiny corporate HQ. It’s only when something goes wrong do the efforts of these talented individuals get thrust into the spotlight.