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Scottish Friendly’s Glasgow office is situated in a prominent, upmarket location on Blythswood Square. Facing directly onto the square, the façade is listed and so Planning consultation was required, including careful consideration of any internal elements that were visible from the street (such as the ceilings).
Working closely with the management team of Scottish Friendly, their contemporary fit-out aspirations had to be balanced against the functional requirements of the various departments, including the Customer Services (call centre) area.
A major challenge of the delivery of this project was the phased nature of the refurbishment works: keeping all departments running effectively was a critical part of the brief. We worked closely with the client, contractor, furniture contractor and move management consultant to ensure the successful delivery of the project without any downtime to the day-to-day operation of the business.